Pre Implementation
This phase is to understand the customer organization's work and business process, either through site visits if applicable and meeting key users, or through remote communication tools such as Skype, Zoom, and Team Viewer, to help our consultants better understand the business environment and requirements and create a road map for how we can improve the customer's business using our system's best practices. In addition to the ITAC and customer implementation teams, we will define the project roles and responsibilities in a "responsibilities Matrix." The approved project plan document is the main deliverable of this phase.
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Responsibilities
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Gap Analysis
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Project Plan
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Resources
