ITAC Mobile Ordering
The ITAC Mobile Ordering App is a cutting-edge solution designed to streamline online ordering, delivery automation, and customer engagement. Whether for restaurants, supermarkets, or retail stores, this smart platform enables seamless transactions, enhances customer experience, and optimizes supply chain efficiency.
ITAC Mobile Ordering App – Transforming Digital Shopping & Delivery
ITAC offers the Mobile Ordering App as one of the advanced and specialized IT solutions for many sectors such as Restaurants, Supermarkets, Retail shops and any other online shop even if it has more than one branch. The system works on digitally linking shops and customers through a dedicated application for smartphones, allowing customers to issue electronic purchase orders with ease and flexibility. The system provides a web platform that allows shops to receive customer orders, extract the necessary reports, and manage all product details such as adding or modifying products quantities, updating prices, specifications, images, and offers
Seamless Online Ordering for Restaurants, Supermarkets, and Retail Stores
The ITAC Mobile Ordering App is an advanced digital solution designed to enhance the ordering and delivery experience for businesses across multiple sectors, including restaurants, supermarkets, retail shops, and other online stores. Whether operating a single branch or a multi-location business, this innovative platform bridges the gap between retailers and customers, enabling seamless electronic purchases via a dedicated smartphone application.
Efficient Product Management with Real-Time Updates
This smart platform enables seamless transactions, enhances customer experience, and optimizes supply chain efficiency with features like real-time order tracking, multi-channel payments, and comprehensive business insights.
Pros of the System
Customer Engagement
- Display products and related information (image, price) in an easy and clear way
- Provide the customer with instant notifications
- Allows the customer to view his recent orders
- Take feedback from the customer accurately
- Ability to follow up on loyalty points
Operational Efficiency
- Manage and automate delivery processes
- The system supports multiple payment methods
- Manage offers and promotional coupons
System Functions
Customer Functions
- Order / re-order a previous order
- Track orders (preparation time, delivery time) and a record of orders
- Manage the products basket
- Follow up on offers
- Payment in multiple forms (cash on delivery, credit card payment, wallet, receivables)
- Responding to questionnaires
- Submitting suggestions and complaints
- Specifying one or more addresses for delivery
- Ability to order and receive the order from the supplier
- Ability to reserve a table inside the restaurant with the date and time
- Displaying the geographical coordinates of the supplier and its branches and showing the nearest branch based on the customer's location and determining directions to it
- Ability to schedule orders as desired and specify the date and time of receipt
Supplier Functions
- Managing customer addresses
- Managing products and their details
- Managing price lists
- Managing customer information details
- Managing offers and promotional coupons
- Managing customer requests
- Managing customer payments
- Tracking delivery operations
- Following up on suggestions and complaints
- Managing reservations
- Performance reports and key performance indicators
System components
- Mobile system
- Central web system
Sector benefiting from the system
- Stores
- Restaurants
Key Features
Seamless Online Ordering
User-friendly platform for restaurants, supermarkets, and retail stores to connect with customers digitally
Efficient Product Management
Update product details, manage inventory, and adjust pricing with real-time updates
Advanced Order Tracking
Track order preparation, dispatch, and estimated delivery time with GPS-based navigation
Multi-Channel Payments
Support for cash on delivery, credit/debit cards, e-wallets, and digital invoicing
Customer Engagement
Loyalty management, feedback system, and personalized promotions
Business Benefits
Increase in Orders
Digital convenience leads to higher customer engagement and repeat purchases
Faster Operations
Automated processes reduce order processing and delivery times
Cost Reduction
Optimized inventory and delivery routes lower operational costs
How It Works
Digital Storefront
Businesses showcase products with images, prices, and promotions
Customer Ordering
Customers browse, select items, and place orders via mobile app
Real-Time Updates
Inventory and order status updates in real time
Order Fulfillment
Businesses prepare and dispatch orders with tracking
Delivery Tracking
Customers track deliveries with GPS and notifications
Feedback & Analytics
Collect customer feedback and analyze performance data
App Details
App Features
- Product browsing with images
- Real-time order tracking
- Multiple payment options
- Loyalty point management
- Table reservation (restaurants)
Business Types
- Restaurants & Cafés
- Supermarkets
- Retail Stores
- E-commerce Businesses
Management Tools
- Inventory management
- Pricing adjustments
- Promotional campaigns
- Performance analytics
Delivery Features
- Route optimization
- GPS tracking
- Delivery time estimation
- Driver management
