Medical Rep

Field-force software for pharmaceutical medical representatives.

Plan physician visits, log every call, track samples and promotional items, and see coverage and productivity in real time. Used today by Nutridar — Jordan’s leading infant and child nutrition manufacturer since 1994.

The challenge

Pharmaceutical Field Operations Run on Paper, Memory and Spreadsheets.

Most pharma sales teams in MENA still report on physician visits at the end of the week. By the time management sees the data, the cycle is already over.

schedule

Visit reports filed days after the visit happens

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Samples and promotional items unaccounted for

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No real-time view of physician coverage

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No way to verify a visit actually took place at the clinic

analytics

KPIs measured monthly — or not at all

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No structured way to capture competitor presence

The solution

A Mobile App for the Field, a Web Console for the Back-Office.

Six capabilities, each tied to one operational gap.

event

Visit Planning & Scheduling

Monthly plans built in the web console, pushed to each rep’s phone. Add, modify or approve scheduled visits and calls.

groups

Rep & Territory Management

Rep profiles, territory assignment, and product/sample allocation per rep. Supervisors see the full team in one screen.

medication

Product & Sample Management

Product catalogue, categories, images, messages, presentations and sample inventory — ready for the rep to use during a physician visit.

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Promotional Item Tracking

Type, inventory, allocation per rep, and per-visit issue log. Every promotional item is accounted for.

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GPS-stamped Visits (Offline-First)

Every visit captures location and timestamp on the rep’s Android device. Works offline; syncs when the device sees a network.

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Coverage & Productivity KPIs

Operational, productivity and coverage reports. Calls, objectives, comments, samples and promotional items captured per rep, per region.

How it works

Plan. Visit. Review.

  1. 1

    Plan

    Sales managers build the monthly plan in the web console. Physician lists, product messages and sample allocations push to each rep’s Android device.

  2. 2

    Visit

    Reps run their day. Every visit is GPS-stamped, every sample logged, every promotional item accounted for, every competitor observation captured — offline if needed.

  3. 3

    Review

    Supervisors see coverage, productivity and KPI reports the next morning. Performance conversations move from monthly review to daily correction.

Technical fit

Built for Field Conditions, Not Office Conditions.

Designed for the real-world constraints pharma reps work in.

  • androidCross-platform Android — runs on the rep’s existing device
  • cloud_offOffline-first — GPS, visit capture and sample logging continue without a signal
  • navigationOnline navigation when connectivity is available
  • groupsMulti-user with role-based access for reps, supervisors and admins
  • tuneFully parameterised — configure visit types, sample rules, KPIs without code changes
  • boltFast sync — high-volume teams sync in seconds, not minutes

See Medical Rep running for a peer-tier pharma operation.

Book a 30-minute walkthrough with a solutions architect who has deployed Medical Rep in production.

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